TotalBoater.com ("we," "us," or "our") operates the website located at www.totalboater.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using TotalBoater.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

Account Registration: Name, email address, and password when you create an account.
Boat Profile: Boat make, model, year, length, and other vessel details you choose to add.
Service Requests: Descriptions of services needed, contact preferences, and messages sent to businesses.
Business Listings: If you list a business, we collect business name, address, phone, email, website, and service descriptions.
Contact Forms: Any information you submit via our contact or inquiry forms.

Information Collected Automatically

Log Data: IP address, browser type, pages visited, time and date of visits, and referring URLs.
Cookies: We use cookies and similar tracking technologies to improve your experience and analyze site usage. You may disable cookies in your browser settings, though some features may not function properly.
Location Data: General location inferred from your IP address to provide relevant local search results.

2. How We Use Your Information

We use the information we collect to:

Create and manage your account and boat profile.
Connect you with marine businesses and facilitate service requests.
Display and maintain business listings in our directory.
Send transactional emails such as service request notifications, quotes, and account confirmations.
Respond to your questions and provide customer support.
Improve the functionality and content of our Service.
Monitor and analyze usage patterns to enhance user experience.
Prevent fraud and ensure the security of our platform.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

With Marine Businesses: When you submit a service request, your contact details and service description are shared with the businesses you select.
Service Providers: We may share data with trusted third-party vendors who assist us in operating our website (e.g., hosting, email delivery, analytics). These parties are contractually obligated to keep your information confidential.
Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of TotalBoater.com, our users, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Third-Party Services

Our Service integrates with the following third-party platforms. Their separate privacy policies govern how they handle your data:

Google Maps & Places API: Used for location search and business information. See Google's Privacy Policy.
Facebook / Meta: Business page information may be retrieved via the Meta Graph API to populate directory listings. See Meta's Privacy Policy.
Google reCAPTCHA: Used on forms to prevent spam. See Google's Privacy Policy.
Amazon Web Services (AWS): Used for image storage and delivery.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

6. Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

Access & Correction: You may access and update your account information at any time through your account settings.
Deletion: You may request that we delete your personal information by contacting us.
Opt-Out of Emails: You may unsubscribe from non-transactional emails using the unsubscribe link in any email we send.
Cookies: You may control cookies through your browser settings or by using opt-out tools provided by analytics providers.

To exercise any of these rights, please contact us at the information below.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

TotalBoater.com
Website: https://totalboater.com
Contact: Contact Form